---
title: 1Nebula | Privacy Policy
description: Discover how our Privacy Policy ensures the protection of your personal information.
---

<https://1nebula.com?hsLang=en>[![Nebula-Logo-1](https://www.1nebula.com/hs-fs/hubfs/Nebula-Logo-1.png?width=200&height=66&name=Nebula-Logo-1.png)](https://www.1nebula.com?hsLang=en)

- [Home](https://www.1nebula.com?hsLang=en)
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- Resources
  
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- About Us
  
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- [Careers](https://www.1nebula.com/careers?hsLang=en)

[Book a Demo](https://www.1nebula.com/book-a-demo-now?hsLang=en)

# **Nebula Group of Companies** **Privacy Policy** **Last Updated: July 2025**

1. **Introduction**

This Privacy Policy describes how the Nebula Group of Companies ("Nebula", "we", "our" or "us") collects, uses, shares, and protects personal information through our websites and services. We are committed to safeguarding the privacy of our users in compliance with the Protection of Personal Information Act, 2013 ("POPIA") and the General Data Protection Regulation (EU 2016/679) ("GDPR").

This policy applies to all visitors to our websites and users of our services. By accessing our websites, you agree to the terms of this Privacy Policy.

 

1. **Who We Are**

“Nebula” or “N48X” includes:

- N48X (Pty) Ltd (Reg No. 2017/470506/07), and its subsidiaries: 
    - One Nebula (Pty) Ltd (2004/011655/07)
    - 48 Software (Pty) Ltd (2000/030202/07)
    - 48 Cyber (2015/341604/07)
    - Nebula Telecomms (Pty) Ltd (2000/030204/07)
    - Xebec Human Capital (Pty) Ltd (2013/187433/07)

 

1. **What Information We Collect**

We may collect the following types of personal and non-personal information:

- Name, email address, phone number, company name
- IP address, browser type, device information
- Usage data (pages visited, time spent, clickstream)
- Location data (where permitted)
- Marketing preferences and communications history

 

1. **How We Collect Information**

We collect information through:

- Web forms you complete
- Communications with us (e.g. email, phone)
- Cookies and tracking technologies (see our \[Cookie Policy\])
- Usage logs and analytics tools

 

1. **Legal Basis for Processing**

We process personal data based on:

- Your consent (where required)
- Performance of a contract
- Our legitimate interests (e.g., security, analytics, business improvement)
- Legal obligations

 

1. **Use of Personal Information**

Your data is used to:

- Provide and improve our services
- Communicate with you, including service-related notices
- Send marketing communications where permitted
- Detect and prevent fraud, misuse, or illegal activity
- Comply with legal requirements

 

1. **Marketing Communications**

You may receive promotional emails from us if you have provided consent or if you are an existing client. You can opt out at any time by clicking "unsubscribe" or contacting us at support@1nebula.com.

 

1. **Data Sharing**

We may share your data with:

- Third-party service providers who support our operations
- Regulatory bodies or law enforcement (where legally required)
- Affiliated entities within the Nebula Group
- Foreign third parties where necessary, with appropriate safeguards (e.g., Standard Contractual Clauses)

 

1. **Cross-Border Transfers**

Your data may be processed outside South Africa or the European Economic Area (EEA). In such cases, we ensure appropriate protection is in place as required by law.

 

1. **Data Retention**

We retain your personal data only as long as necessary for the purpose for which it was collected, or as required by law.

 

1. **Your Rights**

You have the right to:

- Access your data
- Correct or delete your data
- Object to processing
- Withdraw consent
- Lodge a complaint with the Information Regulator or your local supervisory authority

 

1. **Security**

We use appropriate technical and organisational measures to protect personal data from loss, misuse, and unauthorised access.

 

1. **Changes to this Policy**

We may update this policy. Changes will be posted on our websites and will take effect immediately.

 

1. **Contact Us**

**Information Officer**  
support@1nebula.com  
22 Park Lane, Century City  
Cape Town, 7441, South Africa

### Contact Information

![location](https://www.1nebula.com/hubfs/footer/location.png)

[22 Park Lane, Century City, Cape Town, 7441, South Africa](https://www.google.com/maps/place/1Nebula/@-33.8879225,18.5099806,17z/data=!3m1!4b1!4m6!3m5!1s0x1dcc5c23861b1fff:0xf61dd64761fd76f7!8m2!3d-33.8879225!4d18.5099806!16s%2Fg%2F11g_d_ysj?entry=ttu)

![location](https://www.1nebula.com/hubfs/footer/location.png)

[Emmalaan 7, 1075 AT Amsterdam](https://www.google.com/maps/place/Emmalaan+7,+1075+AT+Amsterdam,+Netherlands/@52.3549691,4.8600573,17z/data=!3m1!4b1!4m6!3m5!1s0x47c5e20654a15505:0xd3e91f306bd5f791!8m2!3d52.3549691!4d4.8626322!16s%2Fg%2F11c24d2jzx?entry=ttu&g_ep=EgoyMDI2MDYyMi4wIKXMDSoASAFQAw%3D%3D)

![telephone](https://www.1nebula.com/hubfs/footer/phone.png)

[+27 21 555 3227](tel:+27215553227)

![email](https://www.1nebula.com/hubfs/footer/mail.png)

[contactus@1nebula.com](mailto:contactus@1nebula.com)

### Resources

- [Contact Us](https://www.1nebula.com/contact?hsLang=en)
- [Company Profile](https://www.1nebula.com/hubfs/company%20profile/Company%20Profile%202024.pdf?hsLang=en)
- [SmartBooks](https://www.1nebula.com/e-books?hsLang=en)

### Important Links

- [Privacy Policy](https://www.1nebula.com/privacy-policy?hsLang=en)
- [Email Disclaimer](https://www.1nebula.com/email-disclaimer?hsLang=en)
- [Cookie Policy](https://www.1nebula.com/cookie-policy?hsLang=en)
- [Terms of Use](https://www.1nebula.com/terms-of-use?hsLang=en)
- [PAIA Manual](https://www.1nebula.com/hubfs/PAIA%20Manual%202024.pdf?hsLang=en)

### Socials

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### Accreditation

![Badge 1](https://www.1nebula.com/hubfs/isoassured_27001_Left%20strip.png) ![Badge 2](https://www.1nebula.com/hubfs/SOC%202%20Type%201-1.png) ![Badge 3](https://www.1nebula.com/hubfs/PS-Badges-RGB_SOC2-Type2.png) ![Badge 4](https://www.1nebula.com/hubfs/Microsoft%20Solution%20Partner-1.png) ![Badge 5](https://www.1nebula.com/hubfs/Finops%202.png)

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